Select your favourite styles, add them to your cart, and proceed through our secure checkout.

Once payment is confirmed, you’ll receive an order-confirmation email within minutes.

Orders are processed within 1–3 business days (Monday–Friday).

Estimated delivery times:

• 
  Australia: 4–6 business days
  
• 
  International: 7–14 business days (depending on destination)
  

You’ll receive a tracking link by email as soon as your parcel ships.

Yes — shipping within Australia is always free.

For international orders, shipping costs are automatically calculated at checkout..

We do not accept physical returns.

However, if your item arrives damaged, faulty, or not as described, you can request a refund within 30 days of delivery.

Refunds are processed to your original payment method within 7 business days of approval.

See our Refund Policy for full details.

Yes — if you receive the wrong item or a damaged product, we’ll send you a replacement free of charge, and you may keep the original item.

Please contact support@noosalabel.com within 30 days of delivery with your order number and photos, and our team will arrange everything for you.

While most orders arrive on time, occasional delays can happen due to customs or courier issues.

If your order hasn’t arrived within the expected timeframe, please wait an extra two business days and then contact us at support@noosalabel.com so we can check with our shipping partners.

Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)

Email:support@noosalabel.comPhone: +61 2 9188 9410

Address: DUMAREY GROUP LIMITED, 677 King’s Road, Quarry Bay, Hong Kong Island, Hong Kong SAR China